List of Figures, Tables and Boxes ix About the Author xi Acknowledgements xiii List of Acronyms and Abbreviations xv Introduction xvii Chapter 1 Setting the Scene 1 The big picture 2 A sustainable future 4 Business and the environment 8 Chapter 2 The Three Secrets of Green Business Success 13 Secret No 1: Understand the business case 14 Secret No 2: What to do 20 Secret No 3: How to do it 27 Chapter 3 Preparing To Go Green 31 The essentials of change 32 Creating a culture for change 35 Environmental management systems 45 Measuring performance 50 Creating a strategy 56 External communication 61 Chapter 4 Small Steps 75 Doing things right 76 Pollution incident prevention 78 Waste minimization and recycling 81 Energy efficiency 87 Water conservation 91 Greening your supply chain 94 Transport 99 Carbon offsetting 104 Chapter 5 Huge Leaps 109 Doing the right thing 110 Cleaner production 112 Renewable energy 117 Green buildings 124 Industrial Symbiosis 130 Eco-design 135 Product service systems 146 Exploiting synergies 150 Conclusion 153 Final Thoughts 154 Appendix 1 Sources of Help 157 Appendix 2 Checklists 165 Appendix 3 Brainstorming Tool 185 Notes 189 Index 195